The Developing Manager Assignment Example | Topics and Well Written Essays - 2500 words

The Developing Manager - Assignment Example This therefore means that they are all important, with the main goal being the identification of weaknesses and working on them. The following discussion will focus majorly on managerial skills and leadership characteristics that bring success in the hospitality industry. Question 1.1 Compare and contrast 3 different management styles that are used in an international hotel of your choice For the purpose of this discussion, the Hilton Hotel has been selected for analysis and completion of the assignment. The three main management styles in the hospitality industry are direct authoritative, pacesetters, and democratic affiliative. In the former category, the manager sets very high standards, and ensures that the performance is consistent (Cousins, Foskett, & Gillespie, 2000, 110). They do not tolerate non-performing members. Pacesetters make personal high standards within the organization. They are hard-working and hence motivate the rest of the employees to emulate them. Finally, the democratic affiliative managers ensure they involve others in making decisions, before they can set the standards. All the three are related in the sense that they are aimed at setting high standards within the international hotels. Managerial styles play a significant role in the international hotels (Cousins, Foskett, & Gillespie, 2000, 124). ... Managers understand that they do not have all the answers, hence involve other members. The other comparison is that the managers are the final decision makers. This is especially when the committee fails to agree on which direction should be followed to achieve certain goals. This owes to the fact that the managers have the duty to ensure that the hotels remain functional. They have the right of making any informed decisions, since they will be responsible for failing to act. Thirdly, the three types of managers are the main people behind the mission, vision and goals of the institution. They have articulated them, prompting them to make decisions, and proposals that are in line with what the hotel intends to achieve. For this reason, any activity taking place within the business has to be aligned with the set objectives. Fourthly, the three types of managers have the responsibility of maintaining discipline within the staff members. They reward and punish those who perform exceptio nally, and those who fail to adhere with the rules and regulations respectively. For instance, they may reward employees through promotion, increased wages and salaries, and creating an opportunity for them to add more skills and knowledge. On the other hand, non-compliant employees may be punished through sacking, especially when they are involved in gross misconduct. This is done with an aim of ensuring that all the staff members adhere to the set rules and regulations. This also ensures that the relationship between the customers and the hotel is enhanced. In addition to that, the reputation of the hotel is upheld, which is imperative in a competitive environment. Another major comparison between the three is that the managers set the organization culture. The latter